Posted by: Kris Hoet | August 4, 2008

Once Upon a Time

Once upon a time the Delta flight attendants were actually very nice. I think it was a flight from Vegas to Atlanta little over a year ago and everyone on the flight received champagne. Reason? Delta just got out of chapter 11 and they served champagne on every single flight in the US that day, I know as I flew with them twice that day :)

That was then. In the meantime Delta announced a billion Dollar loss (mainly due to acquisition of Northwest though) and the flight attendants are just as unfriendly as they ever were.

A few weeks ago I flew Delta again to Atlanta. It’s pretty much the only direct flight you can find from Brussels to Atlanta so that doesn’t leave you much of an option (unless you like stopovers of course). Also I was a bit unfortunate not to fly business this time. This means I was up for some of the worst in-flight entertainment systems ever, unfriendly flight assistants and chicken or pasta. And it’s not that I don’t want to fly economy, I’d fly economy on Malaysian or Singapore Airlines any time. The flight attendants on Delta could be the parents of those on Malaysian for instance.

On our way back we had a delay. The information screen said ‘On Time’ until we left, but since I was still sitting in the boarding area about an hour after we should have taken off… I figured we had a delay ;) Luckily all airlines heavily pad flight times these days so I only arrived home a little bit later than planned.

“Delta is ready when you are”. Sure. I really want to like Delta – seriously - but they do make it quite hard.

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